Environmental Health Services

Duties and Functions

The role of the Environmental Health Services Division is as follows:-

1) To deal with complaints and enquiries relating to drainage, pollution of air, land and water (including noise pollution - commercial, industrial, vehicular and domestic); food safety; pest control; health and safety at work; infectious disease control; stray dogs, nuisance control; and general public health nuisance control.

2) To provide the following additional services:-

• Environmental health assessments of the implications of planning applications;
• Food inspections at shops, restaurants, etc.;
• Inspection of premises for determining and controlling hygiene/health and safety standards;
• Environmental pollution monitoring and control;
• Inspection of businesses such as tattooists and acupuncturists,  
• Investigation and control of infectious diseases; and Monitoring the quality of public and private water supplies.

Please remember that the Environmental Health Staff are frequently employed in various locations throughout the District and, therefore, they may not be able to speak to you when you telephone or be able to see you if you visit the Council House unannounced.

However, there will always be someone available to speak to you if you do not wish to leave a message (via email or "voice-mail"), or if your concern is of an urgent nature.

With the exception of complaints relating to insect and vermin (rats and mice), the best time to make personal contact with an officer who is dealing with your complaint or enquiry is by telephoning between 08.45 am. and 10.30 am., or 4.00 pm. and 5.15pm. (4.45 pm. on Fridays).

Once an officer has been assigned to you, you will be able to contact them by telephoning their direct line telephone number. If the officer concerned is not available, you may leave a message on the "voice mail" facility, or have your call redirected if your business is of an urgent nature.

Feedback

Help Environmental Health Services to help you.

Environmental Health Services constantly reviews web page content to ensure it is up-to-date and welcomes feedback from you, our customers.

If you wish to comment upon the information contained within the Environmental Health Services pages simply click on the following link ehcs.admin@bromsgrove.gov.uk

Contacts

David Hammond - Head of Service - d.hammond@bromsgrove.gov.uk

David Mellors - Environmental Health Manager - d.mellors@bromsgrove.gov.uk

Commercial Regulation Team

Pollution and General Team

Pest Control
Telephone: 01527-881288  

Any email message you send will be directed to the specified officer for attention. If you are dissatisfied about the manner in which your enquiry or complaint is being dealt with, please write to, or contact:

Mr D. Hammond
Head of Planning & Environment Services,
Bromsgrove District Council,
The Council House,
Burcot Lane,
Bromsgrove,
Worcestershire,
B60 1AA.

Fax - 01527 881313
d.hammond@bromsgrove.gov.uk