Online Payments

You can use our Online Payments system to pay your Council Tax, Business Rates (NNDR), Sundry Invoices, Excess Charge Notices (Parking Fines) Green Waste bin collection and Housing Benefit Overpayments. Make a Payment Online

Use our Online Payment service

Our online payments service allows you to use your credit/debit card (please see below for supported cards) to make a payment online using our secure online payments server.

Note: Payments cannot be made between 23:40pm and midnight due to server maintenance.

Who do I contact if I have a problem?

E-mail electronicpayments@bromsgrove.gov.uk if you have any problems with these pages, paying on-line or require any more information.

What is an Internet Payment?

Internet payments allow you to pay Council issued bills, for example Council Tax, Business Rates, Benefit Overpayments, Excess Charge Notices (Parking Fines), Green Bin waste collection and Sundry Invoices.

You will be requested to enter account and payment details. Once entered the data will be validated, and the payment authorised with the bank.

Once your payment has been accepted a unique transaction reference will be allocated and displayed back to you to enable a receipt to be printed.

Supported Browsers

The following web browsers are supported with the online payments: Internet Explorer 5. and above. Please note that Javascript must be enabled in your browser to make use of online payments. We are looking to add support for further browsers in the future.

What services can I pay for?

You can now pay your Council Tax, Housing Benefits Overpayments, Business Rates, Excess Charge Notices (Parking Fines) Green  waste bin collection  and Sundry Invoices (where you have an invoice number) over the Internet using any of the debit card types listed below.

Use our Automatic Telephone Payments service

To make a payment via ATP please ring 01527 881474.

What is an Automated Telephone Payment (ATP)

ATP allows you to pay Council issued bills, for Council Tax, NNDR & Benefit Overpayments via a telephone and an automated menu.

You will be requested to enter account and payment details. Once entered the data will be validated, and the payment authorised with the bank.

Once your payment has been accepted a unique transaction reference will be allocated, the system will notify you of this number.

What payment cards can I use?

The Council currently only accept payments over the Internet using any of the following debit cards:

How will I know if my payment has been successful?

When you have finished entering your card details, and confirm you want to continue with the payment, there will be a short delay while your card details are validated. If your payment is successful, a receipt will be displayed which contains a transaction reference number. Please make a note of this number in case you need to contact us about your payment.

If an error occurs, your payment will not be processed, and a message explaining why it has failed will be displayed.

Process Time

Once your payment card details have been submitted to us and your payment card company have approved the payment, the payment will be processed within 3 working days

Security Information

How We Protect Your Information

Internet Explorer 5.5 (or higher) supports Secure Socket Layer (SSL) technology, which is an industry standard for internet payments. This means all of your personal and card details are protected using 128 bit encryption when your details are transmitted over the Internet. This makes it virtually impossible for anyone else to discover and use your details.

Check You Are Using A Secure Site

Check your browser encryption strength by using your mouse to hover over a padlock icon in the bottom right hand corner of your browser window (it should be a closed padlock). When you do this, it should tell you that it is SSL Secured 128 bit.

Also traditional website addresses begin "http" - the address for a secure site will always begin with "https" and the padlock icon located in the bottom right of your browser status bar indicates that the page being displayed is using a secure connection.

To check that you are using the official Bromsgrove District Council Online Payments web site, you can check the address box at the top of your screen which should only display:

https://radiuswebpublic.bromsgrove.gov.uk/webpublic/newpay.asp